Privacy Policy and Notice of Collection of Personal Information

This Privacy Policy outlines the practices of Humming Puppy Pty Ltd (“we,” “us,” “Humming Puppy”) regarding the collection, use, and disclosure of personal information. It applies to information collected through our website at www.hummingpuppy.com and other interactions with our business.

We value your privacy and are committed to protecting the personal information you provide to us. This policy explains how we handle personal information and your rights in relation to it.

Scope of This Privacy Policy

This Privacy Policy applies to:

  • Clients or prospective clients;

  • Suppliers or prospective suppliers;

  • Independent contractors or applicants for such roles;

  • Employees or job applicants (except where the use or disclosure relates to “employee records” exempt under the Privacy Act).

It does not apply to other companies, organizations, or third-party websites linked to Humming Puppy.

Consent

By engaging with us, you consent to our collection, use, and disclosure of your personal information as outlined in this policy. This includes interactions such as:

  • Purchasing goods or services, or submitting inquiries;

  • Attending our studios or offices;

  • Providing information for agreements, competitions, or feedback;

  • Interacting with us on our website or social media platforms (e.g., Facebook, Instagram, LinkedIn, etc.).

What Is Personal Information?

“Personal Information” refers to information or opinions about an individual that can identify them. This includes, but is not limited to:

  • Name, address, phone numbers, email, and age;

  • Billing information (e.g., credit card details);

  • Employment-related details (for employees and applicants), such as qualifications, health information, tax details, and performance records.

Images and other information shared on our social media sites may also constitute personal information.

How We Collect Personal Information

We collect personal information through:

  • Direct interactions: online inquiries, emails, phone calls, or in-person meetings;

  • Forms: application forms, feedback forms, or contracts;

  • Social media engagement: comments, posts, or shares on platforms we manage;

  • Third parties: credit agencies, referees, or publicly available sources;

  • Website analytics: data such as IP addresses, browser type, and pages visited (via cookies and tracking technologies).

How We Use Your Personal Information

We use your personal information to:

  • Provide goods and services;

  • Respond to inquiries and feedback;

  • Conduct marketing, promotional, and research activities;

  • Improve our website and business operations;

  • Fulfill legal and regulatory obligations.

For employees, we use information relevant to managing employment, such as payroll, performance management, and compliance with legal requirements.

Disclosure of Personal Information

We may disclose your personal information to:

  • Service providers managing IT systems, marketing, or payment processing;

  • Third parties assisting with business operations (e.g., payroll services, client satisfaction surveys);

  • Public audiences (e.g., social media posts or competition results);

  • Legal or regulatory bodies, as required by law.

We do not rent or sell personal information to third parties.

Social Media and Public Disclosures

By engaging with our social media platforms, you agree to their terms and privacy policies. Information shared publicly on these platforms (e.g., photos, posts) may be visible to others and beyond our control once shared.

Security of Your Personal Information

We take reasonable measures to protect your personal information, including:

  • Physical security for our premises and records;

  • Restricted access to information for authorized personnel only;

  • Technological safeguards (e.g., encryption, firewalls, secure passwords).

However, transmission of information over the internet carries inherent risks. While we strive to secure your data, we cannot guarantee its absolute security.

Direct Marketing

We may send you marketing materials about our products or services. You can opt out at any time by following the instructions in the communication or contacting us directly.

Access and Correction of Personal Information

To view or correct your personal information, contact our Privacy Officer (details below). We will respond promptly and may charge a fee for access requests. If we deny your request, we will provide an explanation.

Complaints

If you are dissatisfied with our handling of your personal information, contact our Privacy Officer. We will acknowledge your complaint within five business days and aim to resolve it within 30 days.

Changes to This Policy

We may update this policy periodically. Please review it regularly on our website to stay informed about how we protect your information.

Contact Information


Email: management@hummingpuppy.com